What is the phone-in dictation number?

    The toll-free number to phone-in dictation is (800) 636-4556. You will need your seven-digit user id to access the command menu.

What is your turn-around time?

    Our standard turn-around time is 24 hours, however, we can accommodate STAT requests in 2-3 hours.

How does R&B Sten-Tel Transcription Services charge?

    We charge per line, based on the AAMT standard of a 65-character line.

Does R&B Sten-Tel Transcription Services offer discounts based on volume?

    Yes. If your anticipated volume exceeds our pre-defined thresholds, we offer volume discounts.

How long are transcriptions archived?

    We archive our client's transcribed files indefinitely.

Does R&B Sten-Tel charge to download copies of previous dictations?

    No. Copies of previous dictations can be downloaded anytime at no cost.

Can R&B Sten-Tel Transcription Services interface with our pre-existing EMR system?